DuoWorker

Product

An AI front desk your customers can talk to — and you can take over.

Your AI front desk — never miss a customer

Core surfaces

Built around the jobs you actually run.

AI Assistants

The front desk your visitors meet. Answer from Documents by default — humans only when needed.

Documents

The truth you teach. Files and pasted notes — not a knowledge maze of chunks and retrieval knobs.

Inbox + Needs you

Handoffs stay in the same chat. Email notifications mean you find out even when you are not watching the app.

Publish where customers are

Chat button and Share a link ship in this release. On your page and phone are later — we do not pretend they are live.

Flow

Train · Try · Publish · Needs you

01

Create an AI Assistant

Name the front desk your customers will talk to. Assistants are unlimited on every plan.

02

Teach it with Documents

Upload a file or paste text. Mark what is Used for AI Assistant so answers stay grounded in your business.

03

Try, then Publish

Preview in Try. Publish a Chat button on your site or a Share a link page — no engineering required.

04

Never miss a handoff

When the assistant cannot help, the customer taps Talk to a person. You get an email, reply in Inbox, then End Chat.

Honest scope

What this release is not

  • Not a helpdesk with an AI add-on
  • Not a workflow canvas for engineers
  • Not a contact-center suite with seats and queues
  • Not phone minutes sold as the core product (yet)